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View and manage expiring files

If your storage policy isn’t set to Keep All, your temporary files will be deleted automatically when their ages reach the set file age threshold. You can monitor sets of your temporary files and the dates that they will be deleted by the system. You may decide to manually delete the sets of temporary files before their expiration dates.

  • Desktop & Tablet
  • Mobile
  1. Click Matter on the core navigation bar at the top left of the screen.
  2. Click on the gear wheel icon at the top right of the screen.
  3. In the Admin Panel section, click Account Management.
  4. You will be redirected to @Work account management page on your browser. 
  5. Click Manage Storage.
  6. In the Temporary section, click the View Detail button.
  7. Check for the sets of expiring temporary files and their expiration dates.
  8. Click Delete to delete the sets of expiring temporary files that you want to delete before their expiration dates.
  1. Tap Matter on the core navigation bar at the bottom left of the screen.
  2. In the Admin Panel section on the top, tap Account Management.
  3. You will be redirected to @Work account management page on your browser. 
  4. Tap Manage Storage.
  5. In the Temporary section, tap the View Detail button.
  6. Check for the sets of expiring temporary files and their expiration dates.
  7. Tap Delete to delete the sets of expiring temporary files that you want to delete before their expiration dates.