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View your billings and receipts

Home > Support > Administrator View your billings and receipts Your billings and receipts are available for your review on @Work account management site. To review your billings and receipts, please follow the following steps. Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Admin Panel section, click Account Management. You will be redirected to @Work account management page on your browser.  Click Billing. Click View invoice to review the details of your billing and receipt. …

Set billing options

Home > Support > Administrator Set billing options @Work Business Plan has two billing options – monthly and yearly billing options.   Monthly billing option charges the subscription fee at the end of each month by calculating the fee from the number of active users in the month. Yearly billing option charges the subscription fee upfront by the number of reserved users with a great discount.   To switch the billing option from the monthly option to the yearly option, follow the steps below. Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of …

Add reserved users

Home > Support > Administrator Add reserved users @Work Business Plan with the yearly billing option comes with reserved user features. You can add more reserved users to your subscription plan in a few simple steps. If you are on the Business Plan with the monthly billing option, you need to switch to the yearly billing option before you can add your reserved users. Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Admin Panel section, …

Upgrade to Business Plan

Home > Support > Administrator Upgrade to Business Plan @Work Business Plan comes with many exclusive features and free the limitations in the Free Plan. Upgrading to the Business Plan is simple and can be done in a few simple steps. Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Admin Panel section, click Account Management. You will be redirected to @Work account management page on your browser.  On the Overview page, click Upgrade Now. Select …

Check who have accepted agreements

Home > Support > Administrator Check who have accepted agreements It is important to be able to check the records of the agreement acceptances from your users. To check the records, follow the steps below. Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Admin Panel section, click Agreement Management. Click on the released agreement that you want to check acceptance records. Click Agreed to see the users who have agreed to the agreement. Click Pending …

Set end dates for agreements

Home > Support > Administrator Set end dates for agreements When the agreement end date is set, all new users who join your company @Work account before the set end date are guaranteed to receive the agreement. Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Admin Panel section, click Agreement Management. Click on the plus symbol at the top right corner of the screen. Fill out the required information on the agreement creation screen. Title …