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Assign workspaces to users

Home > Support > Administrator Assign workspaces to users You can assign your users to different workspaces to separate users into logical separations. Users who are not in a workspace will not be able to access or retrieve any data that belongs to the workspace. Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Admin Panel section, click User. Click on the user that you want to assign the workspaces to. Click the Advances tab. In …

February 22, 2022

Create new workspaces

Home > Support > Administrator Assign workspaces to users You can assign your users to different workspaces to separate users into logical separations. Users who are not in a workspace will not be able to access or retrieve any data that belongs to the workspace. Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Admin Panel section, click User. Click on the user that you want to assign the workspaces to. Click the Advances tab. In …

February 22, 2022

Assign users to roles

Home > Support > Administrator Assign users to roles Role assignment function comes with many search options to find the right individual users for any roles.  Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Admin Panel section, click Role. Click on the role that you want to assign users to. Click + Add User. Use the available filter options below. Role Name Start date Position Click Search. A new search result will appear below the …

February 22, 2022

Create new roles

Home > Support > Administrator Create new roles Roles can be used in various ways on @Work platform. One of the popular use cases is that roles can be used to create groups to automate member management for different functions including chat and online learning. Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Admin Panel section, click Role. Click Create Role. Set the new role name. Click Create. Tap Matter on the core navigation bar …

February 22, 2022

Check user joining status

Home > Support > Administrator Check user joining status Administrators and power users can check user joining status to identify user joining state and provide essential support. Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Admin Panel section, click User. View the row of the users that you want to check their joining status. You will see a badge on the rows that require your attention. Types of badges are as follows: INACTIVE – the …

February 22, 2022

Generate and send new PINs to users

Home > Support > Administrator Generate and send new PINs to users Administrators and power users can generate and send new PINs to users if the users have lost the PIN or the PIN has expired. Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Admin Panel section, click User. Click on the user that you want to reset their PIN. In the Actions section at the bottom, click Reset PIN. Click Confirm. The new PIN …

February 22, 2022