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Create new users

Home > Support > Administrator Create new users Administrators and power users can create new users and invite them to join your company @Work account.  Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Admin Panel section, click User. Click Create User. Click Newer user. Enter name, email and start date information for the user. There are more optional fields for you to put the information of the user in if needed. Click Save. The new …

Change your PIN

Home > Support > Your Profile Change your PIN There could be times that you want to change your PIN to make it more secure. Follow the steps below to change your PIN.  Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Settings section, click Account & Privacy. In the PIN/OTP section, click Change PIN. Input your new PIN. Input your new PIN again to confirm. Tap Link on the core navigation bar at the bottom …

Export your data

Home > Support > Your Profile Export your data Your data that are stored on @Work are portable and available for your inspection. Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Settings section, click Account & Privacy. In the History section, click Export user data. Check Feed, Chat or Announcement for the area of data that you want to export. Select data range by choosing All time, Last 30 days, Last 60 days or Last …

Clear your search history data

Home > Support > Your Profile Clear your search history data You can delete your search history data that are stored in your @Work account by following the steps below. Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Settings section, click Account & Privacy. In the History section, click Clear my search history. Click Confirm. Tap Link on the core navigation bar at the bottom right of the screen. Tap on the gear wheel icon …

Set how people can find you

Home > Support > Your Profile Set how people can find you @Work values your privacy highly and offers many privacy options for you to let you choose your own privacy options that fit you most. Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Settings section, click Account & Privacy. In My Privacy section Toggle Allow search by name to allow and not allow other people to search and find you by using your name. …

Change your interface language

Home > Support > Your Profile Change your interface language @Work comes with many available user interface languages for you to choose from. The default is English but if you prefer other languages, here’s how to change your interface language. Desktop & Tablet Mobile Click Matter on the core navigation bar at the top left of the screen. Click on the gear wheel icon at the top right of the screen. In the Settings section, click Appearance & Interface. Click Language. Choose a new language for your interface. Your new language interface will become active. Tap Link on the core …